RM500Q-GL 5G HAT
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Overview
To avoid driver abnormality, please do not use RNDIS or ECM mode in Windows system; RM5XX modules use MBIM mode in Windows system and RNDIS or ECM mode in Linux system.
Features
- Integrates extensive network protocols, with multi drivers and software support, compatible with different OS including Windows / Linux / Android.
- USB 3.1 port (USB 2.0 compatible) for connecting to PC, Raspberry Pi, or Jetson Nano host board to enable high-speed 5G communication.
- Standard M.2 B KEY slot, compatible with different 5G modules: RM500U-CN / RM500Q-GL / RM500Q-AE / RM502Q-AE series.
- Onboard UART, PWR, and RST control pin, built-in voltage level translator, enabled via DIP switch, for use with hosts like Raspberry Pi or Arduino.
- Onboard USB-C connector, enabled via a switch, for connecting the standalone power supply for the module, allows more loads, a stable and flexible power supply.
- Onboard power supply on/off switch, reset button, and LED indicator, easy to turn on/off the module or monitor the operating status.
- 2 x SIM card slot, dual card single standby, switchable via AT command. (Some 4G/5G modules do not support dual sim cards, depending on the actual supporting modules.)
- High-efficiency power supply circuit, up to 3A output current.
Version Options
This product is available with an optional 5G module and also with the optional case.
Selection Guide
5G Sub-6 | RM500U-CNV | RM500Q-GL 5G HAT | RM502Q-AE 5G HAT | RM520N-GL | RM530N-GL | |
---|---|---|---|---|---|---|
Picture | ||||||
5G Standard | 3GPP R15 | 3GPP R16 | ||||
5G Chip | UNISOC | Qualcomm | ||||
5G | Sub-6 GHz | Sub-6 GHz & mmWave | ||||
Region/Operator | China, EMEA, Asia-Pacific | except Americas | except China | Global | ||
Operating Temperature | -30°C ~ +75°C | |||||
Extension Temperature | -40°C ~ +85°C | |||||
Module Size | 30.0 × 52.0 × 2.3 (mm) | |||||
Module Weight | 8.8g | 8.7g | 8.8g | |||
Power Supply | 3.3~4.4V, Typ. 3.7V | 3.135~4.4V, Typ. 3.7V | ||||
Power Consumption | 78μA @ shutdown; 5.1mA @ hibernate; |
70μA @ shutdown; 4.0mA @ hibernate; |
80μA @ shutdown; 4.2mA @ hibernate; |
195μA @ shutdown; 4.7mA @ hibernate; |
173μA @ shutdown; 5.1mA @ hibernate; | |
Frequency Band | ||||||
5G | 5G NR | - | n257, n258, n260, n261 | |||
5G NR NSA | n41, n78, n79 | n41, n77, n78, n79 | n1, n2, n3, n5, n7, n8, n12, n20, n25, n28, n38, n40, n41, n48, n66, n71, n77, n78, n79 | n1, n2, n3, n5, n7, n8, n12, n13, n14, n18, n20, n25, n26, n28, n29, n30, n38, n40, n41, n48, n66, n70, n71, n75, n76, n77, n78, n79 | ||
5G NR SA | n1, n2, n3, n5, n8, n28, n41, n77, n78, n79 | n1, n2, n3, n5, n7, n8, n12, n20, n25, n28, n38, n40, n41, n48, n66, n71, n77, n78, n79 | n1, n2, n3, n5, n7, n8, n12, n13, n14, n18, n20, n25, n26, n28, n29, n30, n38, n40, n41, n48, n66, n70, n71, n75, n76, n77, n78, n79 | |||
LTE | LTE-FDD | B1, B3, B5, B8 | B1, B2, B3, B4, B5, B7, B8, B12, B13, B14, B17, B18, B19, B20, B25, B26, B28, B29, B30, B32, B66, B71 | |||
LTE-TDD | B34, B38, B39, B40, B41 | B34, B38, B39, B40, B41, B42, B43, B48 | ||||
LAA | - | B46 | ||||
UMTS | WCDMA | B1, B5, B8 | B1, B2, B3, B4, B5, B6, B8, B19 | B1, B2, B4, B5, B8, B19 | ||
GNSS | - | GPS / GLONASS / BeiDou(Compass) / Galileo / QZSS (only RM520N-GL and RM530N-GL support) | ||||
Data Rate | ||||||
5G mmWave | - | DL 4.0Gbps; UL 1.4Gbps | ||||
5G SA Sub-6 | DL 2Gbps; UL 1Gbps |
DL 2.1Gbps; UL 900Mbps |
DL 4.2Gbps; UL 450Mbps |
DL 2.4Gbps; UL 900Mbps | ||
5G NSA Sub-6 | DL 2.2Gbps; UL 575Mbps |
DL 2.5Gbps; UL 600/650Mbps |
DL 5Gbps; UL 650Mbps |
DL 3.4Gbps; UL 550Mbps | ||
LTE | DL 600Mbps; UL 150Mbps |
DL 1.0Gbps; UL 200Mbps |
DL 2Gbps; UL 200Mbps |
DL 1.6Gbps; UL 200Mbps | ||
UMTS | DL 42.2Mbps; UL 11Mbps |
DL 42Mbps; UL 5.76Mbps |
What's On Board
Number | Name | Description |
---|---|---|
① | Raspberry Pi GPIO Header | Easily connect to Raspberry Pi |
② | Switch | Enable the corresponding pin |
③ | M.2 Interface | Compatible with RM500U-CN/RM500Q-CN/RM500Q-GL/RM50XQ-AE and other series of 5G modules |
④ | SIM Card Holder | Onboard two SIM card slots, dual card single standby. The default SIM1 card slot works, SIM2 is on the back, requires module support and must be switched through AT commands |
⑤ | USB 3.1 Connector | Backward compatible with USB 2.0, can be used to connect to PC/Raspberry Pi/Jetson Nano, etc. |
⑥ | USB Type-C Connector | 5V 3A input; stable and flexible power supply |
⑦ | Audio Port | SIM82XX series support audio function, RM50XX series do not support this audio function |
⑧ | Antenna Connector | Onboard four-way antenna, strong signal |
⑨ | Reset Switch | One-key reset |
⑩ | Power Switch | To facilitate the power supply mode of the control module:
——If set to USB, the module will provide power through the "⑤.USB3.1 interface"; |
⑪ | Cooling Fan | Cool down the Raspberry Pi and 5G module at the same time |
⑫ | Indicator | Check the module running status anytime, anywhere |
Number | Name | Description |
---|---|---|
⑬ | Cooling Fan | Simultaneously cooling Raspberry Pi and 5G modules |
⑭ | SIM Card Slot 2 | Switchable via AT command (module is required) |
⑮ | Module Setting Switch | Switch A to ON for SIM7600X/A7906X/IM7906X/SIM7912X series 4G M.2 module; Switch B to ON, for SIM8202X/SIM8200EA/SIM8262X series 5G M.2 module; Switch C to ON, for RM50X/RM520N-GL/EM06X series 5G/LTE-A M.2 module |
⑯ | USB Interface Pad | USB 2.0 interface pad |
⑰ | NAU8810X Audio Chip | For SIMN7600X/SIM8XXX series module, does support RM5XX and EM06XX series module |
⑱ | Fan Header | 5V power supply for cooling fan |
Pinout Definition
After connecting to Raspberry Pi, these pins (TX, RX, D4 and D6) can be connected or not through the DIP switch:
4G/5G modules function testing
Category | 4G/5G Module | Network Communication | GNSS Positioning | Voice calls through Earphone Port |
Dual SIMs | UART Interface | External Power Supply? |
---|---|---|---|---|---|---|---|
5G | SIM8202G-M2 | 5G/4G/3G | Support | Support | Support | Support | Optional, but recommended |
5G | SIM8200EA-M2 | 5G/4G/3G | Support | Support | Support | Support | Optional, but recommended |
5G | RM500U-CN | 5G/4G/3G | NOT Support | NOT Support | Support | Support | Recommended |
5G | RM500Q-GL | 5G/4G/3G | Support | NOT Support | Support | NOT Support | Recommended |
5G | RM500Q-AE | 5G/4G/3G | Support | NOT Support | NOT Support | NOT Support | Recommended |
5G | RM502Q-AE | 5G/4G/3G | Support | NOT Support | NOT Support | NOT Support | Recommended |
LTE-A | EM06-E | LTE-A/4G/3G | NOT Support | NOT Support | NOT Support | NOT Support | Optional |
LTE-A | A7906E | LTE-A/4G/3G | NOT Support | NOT Support | NOT Support | NOT Support | Optional |
4G | SIM7600G-H-M2 | 4G/3G/2G | Support | Support | NOT Support | Support | Optional |
4G/5G Module Compatibility
If you need to use the M.2 TO 4G/5G HAT for other 4G/5G modules, you can refer to the M.2 connection diagram below, check whether there is any pin conflict, and then connect to test:
Working With Windows
Hardware Preparation
* A 5G SIM card (no downtime and 5G enabled); * A computer with a Windows operating system (Such as Windows 10) * A headphone cable with a microphone (optional);
Hardware Connection
Connect the 5G HAT with a usb3.0 cable, and connect an external 5V power supply to the Type-C power supply port of the 5G HAT, as shown in the figure:
Install drivers
- After connecting the 5G HAT to the computer through a double-ended usb3.0 data cable, there will be a series of devices without drivers installed on other devices:
- Download the driver to your computer and unzip the compressed package.
- Enter the RM50X_Driver directory.
- Click setup.exe to install the driver. After the installation is complete, the device manager will generate the following devices:
Common AT Commands
EM25X, EM06E and RM50X series 4G/5G module support AT command control, some basic AT commands are shown in the table below:
Command | Description | Return |
---|---|---|
AT | AT Test Command | OK |
ATE | ATE1 sets echo ATE0 turns off echo |
OK |
AT+CGMI | Query module manufactor | OK |
AT+CGMM | Query module model | OK |
AT+CGSN | Query product serial number (IMEI) | OK |
AT+CSUB | Query module version and chip | OK |
AT+QGMR | Query firmware version serial number | OK |
AT+IPR? | Set module hardware serial port baudrate | +IPR: OK |
AT+CFUN=1,1 | Reset module | OK |
AT+QUIMSLOT? | Query SIM card selection: Return 1, select SIM card 1; Return 2, select SIM card 2 |
+QUIMSLOT: 1/2 OK |
AT+CPIN? | Query SIM card status, return READY, SIM card can normally identify | +CPIN: READY |
AT+COPS? | Query the current operator, after normally connecting to the network, it will return the operator's information | +COPS: OK |
AT+CEREG? | Query the network registration status | +CEREG: OK |
AT+C5GREG? | Query 5G network registration status | +C5GREG: OK |
AT+QENG="servingcell" | Query UE system information | |
AT+QNWPREFCFG="mode_pref",AUTO | Auto-network mode | OK |
AT+QNWPREFCFG="mode_pref",NR5G | Prioritize 5G network | OK |
AT+QNWPREFCFG="nr5g_band",79 | Fixed N79 frequency band | OK |
AT+QNWPREFCFG="mode_pref",LTE | Prioritize 4G network | OK |
SIM Card Selection
The 5G HAT has two SIM card slots onboard, a dual SIM card, and single standby, which can be switched and enabled by AT command.
- SIM card 1 is selected by default, You can use the following command to query and confirm:
AT+QUIMSLOT?
- To switch SIM card 2, please use the following command:
AT+QUIMSLOT=2
- Switch back to SIM card 1, please use the following command:
AT+QUIMSLOT=1
- Check whether the corresponding card slot recognizes the SIM card:
AT+CPIN?
Network Speed Test
- Install speed testing software, such as Internet speed manager and other speed testing software, you can choose to download the speed test at www.speedtest.cn/pc/download.
About the speed testing
As there will be many inconsistencies between actual and laboratory conditions that will result in 5G speeds that are not ideally stable at 100MBPS, there are the following.
- Base station distance, the closer to the 5G base station the better the signal and the faster the speed.
- Base station load, the fewer people using it the faster it will be, and the slower it will be during peak commuting periods.
- Number of base stations: due to the spectrum, an equal amount of 4G coverage requires double the number of 5G base stations.
- Operator: you need to confirm your 5G card, and whether the speed is limited, you can regularly ask the operator to reset your network.
- Indoor is worse than outdoor: building penetration attenuation, and indoor bypass attenuation.
PS: The current number of base stations still does not have good coverage, and the speed measurement is not quite the same in different locations.
MBIM Dial-up Internet Access
- Download and install the driver.
- Open the RM50X AT port and send the following commands to dial up the Internet:
AT+QENG="servingcell" AT+QCFG="usbnet",2 AT+CFUN=1,1
- After dialing and restarting, the mobile network card appears on the computer network connection interface, and the dialing is successful.
GPS Positioning
Connect the passive GPS antenna to the GNSS antenna interface of the module(RM500Q-GL is ANT2;RM500Q-AE and RM502Q-AE is ANT3), and place the antenna outdoors facing the sky. Then send the AT command to turn on the GPS:
AT+QGPS=1 //Turn on GPS positioning AT+QGPSLOC=0 //Get GPS positioning
Now open the NEMA port, you can get GPS data:
Working with Raspberry Pi
The use of Raspberry Pi OS
This configuration is only needed for the first time.
Please download the newest Raspberry Pi OS, All the settings are based on Kernel 5.5, if you use the old version, please update first. Make sure your Kernel version is up-to-date, or else you may face issues with the driver.
5G ECM Mode Dial-up
Step 1. Uninstall Modem Manager and Network Manager
Open a terminal and run the following commands to uninstall Modem Manager and Network Manager:
sudo apt purge modemmanager -y sudo apt purge network-manager -y
Step 2. Test 5G Module
- Driver Testing:
Make sure the option USB-serial driver is properly loaded to the module interfaces. Check it with theusb-devices
command.
pi@raspberrypi:~ $ usb-devices T: Bus=02 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#= 3 Spd=5000 MxCh= 0 D: Ver= 3.20 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 9 #Cfgs= 1 P: Vendor=2c7c ProdID=0800 Rev=04.14 S: Manufacturer=Quectel S: Product=RM502Q-AE S: SerialNumber=377628d2 C: #Ifs= 5 Cfg#= 1 Atr=a0 MxPwr=896mA I: If#=0x0 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=30 Driver=option I: If#=0x1 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=option I: If#=0x2 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=option I: If#=0x3 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=option I: If#=0x4 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=ff Driver=qmi_wwan
- Execute
ls /dev/ttyUSB*
, check if ttyUSB0~ttyUSB4 are recognized correctly. - Testing with AT command:
sudo apt-get install minicom sudo minicom -D /dev/ttyUSB2
Welcome to minicom 2.7.1 OPTIONS: I18n Compiled on Aug 13 2017, 15:25:34. Port /dev/ttyUSB2 Press CTRL-A Z for help on special keys AT OK
Step 3. Networking Setup with AT Commands
AT+QCFG="usbnet",1 AT+CGDCONT=1,"IPV4V6","YOUR_APN" AT+CFUN=1,1
Wait for the modem to boot again. It may take 30 seconds. Once the modem reboots, the minicom will be activated again.
After the reboot, open a new Linux terminal and check for usbX in the network interface using ifconfig or ipaddr commands.
- After rebooting the module, the NET indicator is on, and you can use the following commands to check the network. (Optional)
AT+QENG="servingcell"
- Use the following commands to get the IP and set up the DNS:
sudo dhclient -v usb0 sudo apt-get install udhcpc sudo udhcpc -i usb0 sudo route add -net 0.0.0.0 usb0
Step 4. Test 5G Network
After dialing, the Raspberry Pi can see usb0 get the ip by the following command, enter the command ifconfig usb0
or ifconfig
.
- Now check the assigned IP address and test the connection.
ifconfig usb0
pi@raspberrypi:~ $ ifconfig usb0 usb0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500 inet 192.168.225.60 netmask 255.255.255.0 broadcast 192.168.225.255 inet6 fe80::8543:f6a0:e678:2e20 prefixlen 64 scopeid 0x20 ether 4a:aa:f8:62:36:bb txqueuelen 1000 (Ethernet) RX packets 73 bytes 5047 (4.9 KiB) RX errors 0 dropped 0 overruns 0 frame 0 TX packets 100 bytes 15116 (14.7 KiB) TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
ping waveshare.com -I usb0
pi@raspberrypi:~ $ ping waveshare.com -I usb0 PING waveshare.com (104.26.11.134) from 192.168.10.27 usb0: 56(84) bytes of data. 64 bytes from 104.26.11.134 (104.26.11.134): icmp_seq=1 ttl=52 time=87 ms 64 bytes from 104.26.11.134 (104.26.11.134): icmp_seq=2 ttl=52 time=82 ms 64 bytes from 104.26.11.134 (104.26.11.134): icmp_seq=3 ttl=52 time=92 ms 64 bytes from 104.26.11.134 (104.26.11.134): icmp_seq=4 ttl=52 time=73 ms 64 bytes from 104.26.11.134 (104.26.11.134): icmp_seq=5 ttl=52 time=75 ms
5G Network Speed Test
In the Linux system, you can install speedtest_cli to test:
## Raspberry Pi OS sudo apt install speedtest-cli speedtest # or use speedtest_cli
or
## OpenWRT opkg update opkg install python3 opkg install python3-pip pip install speedtest_cli speedtest # or use speedtest_cli
Working with Jetson Nano
Hardware Connection
Connect the 5G HAT with a double-ended usb3.0 data cable, and connect an external 5V power supply to the Type-C power supply port of the 5G HAT, as shown in the figure:
Load USB Device Descriptor
In order to identify the module, the module's VID and PID information needs to be added to the file [kernel].
- View VID and PID of RM500U.
lsusb
sudo apt-get install unzip wget https://files.waveshare.com/upload/0/09/RM5XXQ_For_Jetson_nano.zip unzip RM5XXQ_For_Jetson_nano.zip sudo chmod 777 -R RM5XXQ_For_Jetson_nano cd RM5XXQ_For_Jetson_nano sudo ./install.sh sudo reboot
After successfully adding the PID and restarting Jetson nano, enter the following command in the command line interface to display five device symbols USB0-USB4.
ls /dev/ttyUSB*
RNDIS
- Enable minicom.
sudo apt-get install minicom sudo minicom -D /dev/ttyUSB2
- Send the following command ECM in minicom.
AT+CPIN? AT+QCFG="usbnet",3 AT+CFUN=1,1
After the module restarts, and the NET light is on, use the following command to check the network status (optional).
AT+QENG="servingcell"
Get the IP and set the DNS with the following commands:
sudo dhclient -v usb1 sudo apt-get install udhcpc sudo udhcpc -i usb1 sudo route add -net 0.0.0.0 usb1
After dialing, you can see that usb1 gets the IP through the following command:
ip route
ping -I usb1 www.baidu.com
Resources
Software
Assembly drawing
Datasheets
- Quectel_RG50xQ_RM5xxQ_Series_DFOTA_Application_Note_V1.0
- Quectel_RG50xQ_RM5xxQ_Series_FTM_Application_Note_V1.0
- Quectel_RG50xQ%26RM5xxQ_Series_5G_Network_Status_Judgement_Introduction_V1.1
- Quectel_RG50xQ_RM5xxQ_Series_5G_Network_Searching_Scheme_Introduction_V1.0
- Quectel_RG50xQ_RM5xxQ_Series_Software_Thermal_Management_Guide_V1.0
- Quectel_RM500Q-AE%26RM502Q-AE_Hardware_Design_V1.0
- Quectel_RM50xQ_Series_Hardware_Design_V1.2
- Quectel_RM50xQ_Series_Reference_Design_V1.3
- Quectel_RM500Q-GL_3D_Dimensions_V1.2.zip
- Quectel_RM502Q-AE_3D_Dimensions_V1.1.zip
FAQ
As RM500U-CN and RM500Q-GL modules support simultaneous access to two SIM cards, dual-card single standby, can be switched to enable one of the SIM cards to work through the AT command:
*SIM card 1 is used by default, you can use the following commands to check: AT+QUIMSLOT? *Switch to SIM card 2 using the following commands: AT+QUIMSLOT=2 *Switch to SIM card using the following commands: AT+QUIMSLOT=1 *Query whether the corresponding card slot identifies the SIM card: AT+CPIN?
If the corresponding SIM card is still not recognized, consider that the dip switches do not enable the corresponding module, please see C corresponding dip switches are turned ON:
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- Qualcomm platform:
AT+QENG="servingcell" at+qcfg="pcie/mode",1 at+qcfg="data_interface",1,0 at+qeth="eth_driver","r8125",1 AT+QMAPWAC=1 at+qmap="mpdn_rule",0,1,0,1,1,"FF:FF:FF:FF:FF:FF"
- Zhanrui platform:
AT+QCFG="pcie/mode",1 AT+QCFG="ethernet",1 AT+QNETDEVCTL=1,1,1 AT+QCFG="ethernet",1 AT+QCFG="nat",0
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Please use the following commands to configure the dial-up mode to a stable routing mode:
AT+QCFG="nat",1
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Question:What should I do if the NET light does not light up and I am not registered to the network?
- Please check whether the SIM card and the antenna are connected, and note that four antennas must be connected.
- Please check the hardware connection and use AT Log to check the network connection.
AT+CMEE=2 AT+CPIN? AT+COPS? AT+QCSQ AT+QENG="servingcell" AT+CGDCONT? AT+QNWPREFCFG="mode_pref"
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- The following modules support 5G carrier boards after testing. For modules we have not tested, we are not sure they can support.
Fibocom: FM650-CN FM160-EAU SIMCOM: SIM8202G-M2 SIM8262E-M2 SIM8262A-M2 Quectel: (AA version) RM500U-CNV RM500Q-GL/RM502Q-AE RM520N-GL RM530N-GL
- 5G modules should be purchased by yourself. To use it with other modules, you need to check the pin compatibility. Please refer to the actual test.
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RM500U-CN: based on Zhanrui
RM500Q-GL: based on the Qualcomm platform, supports GNSS positioning, mainly for China
RM500q-AE/RM502Q-AE: based on the Qualcomm platform, supports GNSS positioning, mainly for countries except for China.
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The 5G module requires a lot of power, especially at the moment of network access; the power supply capacity of the Raspberry Pi is limited, and the 5V (3A) power supply can be connected to the onboard TYPE-C interface.
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When using the external power supply, RM500U does not reboot after rebooting the Raspberry Pi, you can use the commands to restart RM500U.
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As shown below:
AT+QCFG="usbnet",0 driver type is NDIS(QMI)); AT+QCFG="usbnet",1 The driver type is ECM; AT+QCFG="usbnet",2 The driver type is MBIM; (RM5XXQ support) AT+QCFG="usbnet",3 The driver type is RNDIS AT+QCFG="usbnet",5 The driver type is NCM;
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Use the following command to turn on the echo, and press Enter after entering: (Blind typing is required here)
ATE1
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Yes, it is a Qualcomm X62 platform like RM520.
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Please use the following commands to enable the network port to access the network:
AT+GTUSBMODE=36 AT+GTAUTOCONNECT=1
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- To update the ASR module, you can install this driver.
- To update Qualcommm module, you need to install the driver.
- Make sure the module has been booted normally -> Open Device Manager -> Other Devices -> "the corresponding folder where the driver was unzipped" -> Update Driver -> Browse My Computer to Find the driver file -> Depending on the system, select the path where the driver file is stored -> Installation is complete.
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Yes, it supports the Jetson Nano series, and its hardware is designed for Jetson Nano. If you want to use it with other Jetson Nano, the adapter should be connected to dual male port. If connect it to Jetson Orin Nano, please use this verified system Jetpack 6.0(Ubuntu 22.04) and note that some system drivers may not support.
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- USB TO M.2 B KEY does not include a module by default, you need to add a module before using.
- For example, after adding SIM8262E-M2 module, it can support Linxu and Windows system devices, if your router is OPenwrt and other Linux systems, it can be supported.
- Openwrt router configuration steps reference.
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1. The Ubuntu system can only be used by dial-up Internet access, please refer to the following steps for dial-up Internet access.
AT+CPIN? AT+QENG="servingcell" AT+QCFG="usbnet",1 AT+CFUN=1,1
2. If it still doesn't work, please use the following command to check the network status:
AT+CPIN? AT+COPS? AT+QCSQ AT+QENG="servingcell"
3. Make sure your mobile network connection is working properly. Insert the SIM card into the device and make sure it is activated and has sufficient signal strength. You can try to test the same SIM card on other devices to rule out the possibility of SIM card failure. It is also recommended that you use SIM cards of different operators to compare and test, to rule out the problem of carrier frequency band support.
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Support
Technical Support
If you need technical support or have any feedback/review, please click the Submit Now button to submit a ticket, Our support team will check and reply to you within 1 to 2 working days. Please be patient as we make every effort to help you to resolve the issue.
Working Time: 9 AM - 6 PM GMT+8 (Monday to Friday)