Template: SIM820X-M2-5G-FAQ

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FAQ

 Answer:
First of all, there are slight differences between laboratory data and actual data. In practice, due to insufficient base stations, poor signal coverage, and many 5G coverage holes, the network speed may not reach the highest peak. Under normal circumstances, the 4G upload speed is stable at 20-40Mbps, and the 5G upload speed is stable at 100Mbps (the fewer people, the faster the speed is closer to the base station.)

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 Answer:
After confirming that the SIM card is open for the 5G package and has sufficient balance and local 5G network coverage, follow the steps below to fix 5G (boost network speed):
AT+CNBP? //(you can copy the band to notepad) backup band
AT+CNBP=0x100600000FC00000,0x00000000000000460000A7E2BB0F38DF,0x0000000000000000,0x00000000003FFE63000681E2090828D7. 0x00000000003FFE63000681E2090828D7 //assign the band to SIM820X
or
AT+CNBP=0x100600000FC00000,0x0000000000000046000001E2000908DD,0x00000000000000000000,0x00000000000000007042000081A0080808D7. 0x00000000000070000000010000000000 //give the frequency band to SIM820X
AT+CNMP=71 // Fixed 5G

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 Answer:

It may be that the APN is not acquired, generally, the APN is able to be acquired automatically, some areas (IoT cards) need to be acquired manually, for example, can be set by the following instructions:

AT+CGDCONT=1, "IP", "APN" // different operators APN is different, here the APN is changed to the corresponding operator

You can check the APNs of major carriers at the following websites: APN Search Website
SIM7600X apn.png

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 Answer:
  • The default is to use SIM card 1, it may be switched to SIM card 2, please use the following command to switch to SIM card 1:
  AT+SMSIMCFG=1,1
  • Or directly switch to SIM card 2:
  AT+SMSIMCFG=1,2
  • If it still doesn't work, consider that the airplane mode is turned on, and use the following command to turn off the airplane mode:
  AT+CFUN=1


 Answer:
*It is recommended to use RNDIS Dial-up

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 Answer:
Use the following commands to check whether the SIM820X and Raspberry Pi are well connected. If there is no problem, you can see the Qualcomm device and ttyUSB0-USB4:
lsusb
ls /dev

SIM8262E-M2 5G HAT03.png

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 Answer:

In this case, the network connection may not be successful. Follow the steps below to troubleshoot:
1. First confirm the hardware problem:

  • Check whether the connected SIM card can communicate and surf the Internet normally on mobile phones and other devices:
  • Check whether the antenna is connected properly;
  • Check that the NET light is flashing, and it is always on, indicating that it is not registered to the network

2. After confirming that the hardware is OK, you can use the following command (AT LOG) to further confirm the network situation:

*Check the firmware version information: AT+SIMCOMATI
*Check if the sim card is in good contact: AT+CPIN?
*Turn the radio on (turn off airplane mode): AT+CFUN=1
*Check that the network mode is set to auto-seek: AT+CNMP=2
*Check the signal quality of the current environment: AT+CSQ
*Check if the registration to the network is successful: AT+CGREG?
*Check internet connection: AT+CPSI?
*Check if the APN corresponds to the operator of the SIM card: AT+CGDCONT?
*Check operator access: AT+COPS?

SIM8262E-M2 5G HAT04.png

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 Answer:
Confirm that the SIM card connected to the SIM820X can use 5G in mobile phones and other devices through methods such as speed measurement:
The fact that the mobile phone can obtain 5G means that there is a 5G signal in the local area, but the mobile phone supports much more 5G frequency bands than the module, and the 5G module may not necessarily be able to register to the 5G network or ask the local operator for the 5G frequency, and the 5G module supports Under the benchmarking, or go to the local city center (where there are 5G NR cells) to test!
  • After confirming that the SIM card is normal and the local 5G network is covered, follow the steps below to fix 5G (to increase the network speed).
AT+CNBP? //(Can copy the frequency band to Notepad) Backup frequency band
AT+CNBP = 0x100600000FC00000, 0x000000000000000046004600001e2000908dd, 0x00000000000000000000000000000070420081a00808d7, 0x0000000000000000000000 //
AT+CNMP=71 // Fixed 5G
  • The 5G operator's SIM card frequency band should cover the SIM820X frequency band; sometimes the 4G network is queried, and the speed has reached 5G. You can directly measure the speed to confirm that the 5G network speed is available.
  • To confirm whether the test environment has 5G network coverage, you can install Cellular-Z on a 5G mobile phone (all major app stores can download it) to view the detailed network information:

5G APP message-1-.png
5G APP message02.png

  • Apple phones can follow the following steps to obtain band information:
    • Open the phone dialer, enter *3001#12345#*, then click the dialer button.
    • In the pop-up page, first, find and click "Serving Cell Info", then find and click "Freg Band Indicator.
    • Check according to the table issued by the operator, and you will know.

5G APP message03.jpg

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 Answer:
  • It is recommended to use the more convenient RNDIS dial-up.
  • You can burn the latest Raspberry Pi Raspbian system and reconfigure the NDIS dial-up.
  • Or you can use the image of the RNDIS dial-up with drivers already configured and boot the Raspbian system image (with drivers installed).

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 Answer:
Specific frequency bands can be fixed by the following commands, here fixed at 41 and 78:
AT+CSYSSEL="nr5g_band",41:78

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 Answer:
The antenna must be connected, and the corresponding functions are as follows:

SIM8262E-M2 5G HAT07.png

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 Answer:
Plug the GPS antenna into the GNSS antenna socket (SIM8200EA is ANT5; SIM8202G is ANT2), and place the receiver in the open air (note that it cannot be tested in rainy weather). It takes about 1 minute to receive the positioning signal after power-on.

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 Answer:
You can use USB to transfer data, and runs "sudo ./install" to load the USB driver. We can use the USB connector of Raspberry Pi 3B/4B to communicate, also you can take the same steps to operate in windows for USB loading. Without a USB driver, it will be identified as an unknown device.

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 Answer:
Not occupied by default.

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 Answer:
Make sure that your system kernel is above 5.4. Do not use sudo update to upgrade the Raspberry Pi to the latest version, otherwise, the kernel version will be upgraded to a version higher than the current firmware and it will not be recognized.

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 Answer:
Yes, connect to different USB ports of different hosts, take Raspberry Pi as an example, and the instructions for dialing up the Internet at the same time are as follows:
sudo ./simcom-cm -i wwan0
sudo ./simcom-cm -i wwan1

5G-multi-usb.jpg

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 Answer:

The following commands can be used to save the SMS to the module memory:

AT+CPMS="MT" 

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 Answer:
The VOLTE function can be turned on with the following command:
at+voltesetting=1
 at+cnv=/nv/item_files/modem/mmode/ue_usage_setting,1,01,1

The VOLTE function can be turned off with the following command:

at+voltesetting=0
at+cnv=/nv/item_files/modem/mmode/ue_usage_setting,0,01,1

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 Answer:
  • Insert the GPS antenna into the GNSS antenna holder (SIM8200EA is ANT5; SIM8202G is ANT2), and place the receiver in the open outdoors (note that the test cannot be done in rainy weather), the power needs to wait for about 1 minute before the positioning signal is received;

SIMXXX Locates My Location.png

  • M2 module needs a passive antenna to obtain positioning information, if you do not have a passive positioning antenna, the matching 5G antenna is also available, replace the 5G antenna and put the module into outdoor positioning (the 5G antenna does not come with an extension cable)::

SIM8262E-M2 5G HAT FAQ11.png

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 Answer:

USB, Raspberry Pi runs "sudo. /install" will load the USB driver, and we connect communication with a 3B/4B USB connector. According to the tutorial, you can load the USB driver on Windows, and it will display as an unknown device when there is no driver.

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 Answer:
Not occupied by default.

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 Answer:
Make sure your system kernel is above 5.4, Raspberry Pi does not use sudo update to upgrade to the latest version, this will upgrade the kernel version to a higher version than the current firmware will not be recognized.

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 Answer:

The following command can be used to detect the presence of Qualcomm Qualcomm devices, and if a COM driver has been loaded (the Raspberry Pi system generally comes with it), a series of ttyUSB* will also appear:

lsusb
ls /dev/ttyUSB*

SIM7600G-H 4G DTU FQA16.png

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 Answer:

After prolonged operation, the lubricating oil in the rolling bearing fan may evaporate, leading to increased noise. This is a common phenomenon with rolling bearing fans and does not indicate a malfunction of the fan.

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 Answer:

We use the RTL8125 network port solution.
Theoretically, RTL8125 supports 2.5G, but it depends on the 5G module and the network condition of the test environment.

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 Answer:
  • It is supported. You can connect the 5g module to the different USB ports of the Raspberry Pi, and then they may be identified as wwan0 and wwan1. The dialing operation is as follows:
sudo ./simcom-cm -i wwan0
sudo ./simcom-cm -i wwan1


5G-multi-usb.jpg

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