Template: SIM7600X 4G Dongle FAQ

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 Answer:

Support Nano SIM card:
SIM card size.png


 Answer:

In this case, it may be that you have not successfully connected to the network, you can follow the steps below to troubleshoot:
1. First check the hardware connection:

  • Check if the MAIN antenna is well connected;
  • Whether the connected SIM card can call and surf the Internet normally on mobile phones and other devices:
  • If the Raspberry Pi is connected, whether the module enters airplane mode;

2. After confirming that there is no problem with the hardware, the software can use these instructions:

  • Check whether the sim card is in good contact: AT+CPIN?
  • Check if the network mode setting is correct: AT+CNMP?
  • Check the signal quality of the current environment: AT+CSQ
  • Check the operator's access situation: AT+COPS?
  • Check the connection status: AT+CPSI?
  • Check whether it is successfully registered to the network: AT+CGREG?

SIM7600X network check.png


 Answer:
SIM7600X mainly includes but is not limited to the following models:

SIM7600X 4G DONGLE.PNG

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 Answer:
From left to right are ① Latitude, ② Longitude, ③ Date, ④ Time, ⑤ Altitude, ⑥ Speed and ⑦ Navigation Angle.
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 Answer:
Plug in the GPS antenna to the GNSS antenna socket, and place the receiver label face down in an open space (note that it cannot be tested in rainy weather). It takes about 1 minute to receive the positioning signal after power-on;
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 Answer:

Restart SIM7600E-H after sending the following commands:

AT+CGPSNMEAPORTCFG=3



 Answer:

This problem is generally caused by poor contact between the SIM card and the SIM card socket of the module.


 Answer:
The reason is that the echo is not turned on. SIM7600X can send the following command and press Enter, and the echo is successfully turned on after the display is OK.
ATE1
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 Answer:

It may be that the APN has not been obtained. Generally, the APN can be obtained automatically. In some areas (IoT card), it needs to be obtained manually. For example, it can be set by the following instructions:

AT+CGDCONT=1,"IP","APN" //The APN of different operators is different, here the APN is changed to the corresponding operator, for example:
China Mobile APN: CMNET; China Unicom APN: 3GNET; China Telecom APN: CTNET
SIM7600X apn.png


 Answer:

It can be set by the following commands:

AT+CGDCONT=1,"IPV6","APN" //Switch to IPV6, the APN of different operators is different, pay attention to distinguish the settings
AT+CGDCONT=1,"IP","APN" //Switch back to IPV4


 Answer:
  • No APN is set, configure APN as described above.
  • After being banned, high-traffic (real-name IoT) cards are bound by chance cards and can only be used on one device (Ministry of Industry and Information Technology, Ministry of Public Security, must be issued to operators); The operator checks the status of the card and unlocks it.


 Answer:

The VOLTE function can be turned on with the following command:

 at+voltesetting=1
 at+cnv=/nv/item_files/modem/mmode/ue_usage_setting,1,01,1

The VOLTE function can be turned off with the following command:

 at+voltesetting=0
 at+cnv=/nv/item_files/modem/mmode/ue_usage_setting,0,01,1


 Answer:

The AUX antenna can increase the downlink rate: The AUX antenna is also a diversity antenna, which plays the role of receiving signals, improves the signal reception capability, and works with the MAIN antenna to increase the downlink rate.


 Answer:
  • Under normal circumstances, SIM7600X has been automatically dialed after receiving the Windows system, and there is no need to repeat dialing. Repeated dialing will return NO CARRIER
  • If you still can't dial-up Internet access, please use the following command to change to Windows default dial-up Internet access mode
    AT+CUSBPIDSWITCH=9001,1,1 
  • The display is turned off, the mobile network is not enabled, you can ignore it and go online directly;

SIM7600X rndis dial-up (1).png

SIM7600X rndis dial-up (2).png

  • The network card display is enabled after installing the driver

SIM7600X rndis dial-up (3).png


 Answer:
  • Generally, the default configuration of SIM7600 is to automatically select the network standard, and it is likely to choose 2G Internet access; if you need to force the use of 4G mode, you need to enter the following AT command configuration:
AT+CNMP=38 //Fixed 4G LTE, if there is no local 4G coverage, you may not be able to register to the network

SIM7600X-FAQ (4).png

  • If 4G has been fixed, the speed is still not ideal, it may be a frequency band problem;
AT+CNBP? //Back up the current frequency band (the returned frequency band information can be copied to notepad, etc.)
AT+CNBP=0x0002000000400183,0x000001E000000000,0x0000000000000021 //After returning OK, measure the speed
AT+CNBP=0x0002000004400180,0x000001E000000000,0x000000000000003F //If the speed does not improve, try this

SIM7600 band speed.png


 Answer:

SIM7600X-FAQ (6).png
1. Pay attention to check the device manager, the new device will be prompted during the upgrade process, and there will be no device driver during the first upgrade;
2. Pay attention to the USB cable. The speed of the USB cable is higher during the upgrade process. You need to choose a better quality USB cable to avoid poor contact.
3. You need to run the upgrade tool with administrator privileges (SIM7500_SIM7600_QDL V1.41 only for Update)
4. Uninstall and reinstall the upgrade tool (SIM7500_SIM7600_QDL V1.41 only for Update)
5. For more operation details, please refer to this video: https://www.waveshare.net/wiki/SIM7600-Firmware-upgrade-Video



 Answer:

If the short message is stored in the SIM card, usually 50 is the upper limit. You can use the command: AT+CPMS? Make a query


 Answer:
5V power supply BY USB, after the network is successfully connected, the current is generally in the range of 50~300mA, and the average is about 150mA (for reference only, depending on the network environment and network working status.)


 Answer:
*Frequency: 700m 800m 900m 1710-1920M 2010-2100M 2300-2400M 2500-2690M-5800MHZ
  • Gain: 9dbi ± 0.7dbi


 Answer:
*Make sure that your system kernel is above 5.4. Do not use sudo update to upgrade the Raspberry Pi to the latest version, otherwise the kernel version will be upgraded to a version higher than the current firmware and will not be recognized.
  • It is recommended to use the more convenient RNDIS dial
  • Can burn the latest Raspberry Pi Raspbian system, reconfigure NDIS dial-up
  • Or use the image that has been configured with the driver NDIS dial-up and start the raspbian system image (the driver has been installed)


 Answer:
The new driver may not be compatible with some WIN7 systems, you can try the old driver:

SIM7600 old driver



 Answer:
Please confirm that there is a sim7600_4G_hat_init file in the current path

FAQ-SIM7600X.png
The general operation is: download the sample program, after decompression, rename the c folder under the Raspberry folder to SIM7600X, then copy the entire SIM7600X folder to the Raspberry Pi /home/pi directory, and enter the command line to /home/pi /SIM7600X directory, and then execute the chmod 777 sim7600_4G_hat_init command.


 Answer:
Execute: autoreconf -vfi, and then recompile, as shown in the following figure:

Autorreconf.png